You get emailed updates whenever the status of your job changes.
We email you the details of the Courier Company and tracking number when the job is dispatched from our factory.
You will then need to use the couriers website to track your order once dispatched from us.
3.2.1 Delivery Dates
We will make every reasonable effort to meet our scheduled ship dates. However, there are times, in a production environment, that we may be unable to meet our scheduled ship date. Therefore, our shipping dates are estimates, not guarantees. We do not accept responsibility for missed ship dates. We do not accept responsibility for loss suffered due to missed ship dates.
For selected products delivery charges of €12 apply. Please contact us for details.
3.2.2 Turnaround Time (TAT)
Turnaround Time (TAT) starts from the date of APPROVAL of artwork and ends at the date of DISPATCH from Quinn’s. It is measured in working days.
The turnaround time is selected at the time of ordering and additional charges are incurred for shorter TATs.
The cut-off for TAT is 4pm, with the exception of 1 day TAT, which is 2pm.
If, subsequent to placing an order, a faster TAT is required, notification MUST be sent to firstname.lastname@example.org and the accompanying fee must be paid.
The new TAT will be executed upon full payment of the additional charge. We will not accept liability for missed ship dates due to non-payment.
Turnaround Time for each product is listead at www.printdublin.ie
3.2.3 Late Expedited Deliveries
Where it has been agreed that an expedited order has failed to meet the agreed service level, we may refund the expedite fee. In the case of standard TATs, we will not discount the standard price for a missed delivery date, as stated in 3.2.1 above.
We use reputable courier companies to ship jobs. However, we will not be held liable for failure of a courier company to deliver in a timely manner and we will not compensate for lack of performance on the part of a transport company.
3.2.5 Failure to Deliver
When your job is dispatched from PrintDublin, you will be emailed details of the courier company and the tracking number of your goods. If the delivery attempt fails, the goods are returned to us. You will be charged the cost of all re-delivery attempts.
3.2.6 Please note for pallet deliveries only:
Pallet deliveries will provide the pallet to the destination. The end recipient will need to have facilities to receive this type of delivery.
If a delivery is refused for any reason, the additional costs of redelivery will be charged to the client.
3.3 Any modification to a job instructed by a client to any member of PrintDublin's staff, or agreed by any member of PrintDublin's staff,
whether in regard to the content of a job, or the performance of a job, will be on a best efforts basis and will not change the terms of the agreement reached when the job is placed.
A modification that will change the contractual basis of an order, can be agreed with a director of PrintDublin Dublin and will state explicitly which standard contractual terms are modified by agreement.